Tech Consultancy

Building Technology That Works For Real People

Dionne Simpson - Digital Accessibility & Inclusive Technology Consultant

As a Digital Accessibility & Inclusive Technology Consultant, specialising in co-designed, ethical and culturally competent digital systems, I am passionate about digital inclusion for ALL.

I work with organisations that want to build better technology — technology that works in the real world, reaches more people, and avoids the common failures that happen when systems are designed without the communities they affect.

My work focuses on under-served communities, including Deaf, disabled and minority groups, not as an afterthought, but as essential contributors to innovation.

My work is grounded in real-world deployment, not theory alone, and informed by long-term professional practice across digital communication, accessibility and technology advisory roles .

If you are building technology, services or systems that need to work for real people in complex lives, I can help you:

design more inclusive solutions
reduce risk and unintended harm
improve adoption and trust
deliver genuine social value

Get in touch to discuss your project, explore consultancy options, commission a review or workshop.

Who I Work With

My Areas of Specialism

Who I Work With

I support organisations across:

Technology and emerging tech
Civic, regeneration and public infrastructure
Education and skills programmes
Health and wellbeing
Transport and travel
Research, innovation and “Tech for Good” initiatives

This includes organisations that:

· are developing new digital services or technologies

· want to embed accessibility and inclusion early

· need alternative perspectives to challenge assumptions

are serious about social impact, not just good intentions

How I Add Value

My Areas of Specialism

Who I Work With

Many digital projects fail to reach their potential because:

accessibility is added too late
users are “consulted” but not involved
cultural, language and disability needs are underestimated
technology is technically impressive but hard to use

My role is to bridge the gap between people and technology.

I translate lived experience, behavioural insight and community knowledge into clear, practical guidance that designers, developers, researchers and leaders can act on.

This approach reduces risk, improves adoption, and leads to technology that people actually trust and use.

My Areas of Specialism

Digital accessibility beyond basic compliance
Co-design with Deaf, disabled and marginalised users
Ethical AI and emerging technology
Non-verbal and low-text communication systems
Language access and cultural competence
Education-to-career digital pathways
Risk, consent and unintended consequences in tech

I bring over 20 years’ experience working at the intersection of accessibility, communication, user experience and technology development, including advisory roles on AI, transport systems and public-facing digital infrastructure .

Consultancy Services

Please reach us at dionne@diverse-digital.co.uk if you cannot find an answer to your question.

1. Digital Accessibility & Inclusion Review

A structured review of your digital product, service or programme.

What this includes:

Accessibility strengths and gaps
Barriers for Deaf, disabled and marginalised users
Language, communication and cognitive load issues
Cultural and ethical risks
Clear, prioritised recommendations

Best for: Organisations developing new platforms, tools or services, or reviewing existing ones.

2. Inclusive Design & Co-Design Advisory

Ongoing or project-based advisory support during development.

What this includes:

Guidance on inclusive design decisions
Support embedding co-design properly (not tokenistically)
Translating user insight into practical design actions
Challenging assumptions early, not at launch

Best for: Tech teams, research projects, innovation programmes and pilots.

3. Ethical AI & Emerging Technology Advice

Specialist support for organisations working with AI or automated systems.

What this includes:

Ethical risk assessment
Data use, consent and representation issues
Language and communication bias
Trust, adoption and community impact

This is particularly relevant for AI systems involving language, avatars, automation or user data, where harm can occur even with good intentions.

4. Education-to-Career Pathway Design

Support for organisations developing skills, education or employment programmes linked to digital or tech careers.

What this includes:

Identifying barriers for under-represented groups
Designing accessible learning and training pathways
Ensuring digital and AI learning is understandable and usable
Avoiding exclusion through language, format or assumptions

Best for: Education providers, funders, regeneration programmes and charities.

5. Workshops & Capacity-Building

Accessible workshops designed to build confidence and understanding, not overwhelm.

Topics include:

Digital accessibility basics
Inclusive technology thinking
Ethical use of AI
Digital and AI skills for under-served communities

Workshops can be delivered for:

organisations and teams
community groups and charities
Deaf and disabled audiences (including BSL delivery where required)

Inclusive Digital & Technology Consultancy

Building Technology That Works For Real People

Dionne Simpson - Digital Accessibility & Inclusive Technology Consultant

Who I Work With

My Areas of Specialism

Who I Work With

How I Add Value

My Areas of Specialism

Who I Work With

My Areas of Specialism

My Areas of Specialism

My Areas of Specialism