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  • Home
  • Services menu
    • Services overview
    • Social Media Management
    • Email Content Marketing
    • Digital Coaching Strategy
    • Accessible Communications
    • Websites
    • Video Services
  • Contact Us
Make an enquiry

Accessible, Inclusive, and Representative

Digital Communications Designed For Everyone

Creating content that truly includes everyone isn’t just good practice — it’s essential. Our Accessible & Inclusive Communications service supports your organisation to communicate clearly and confidently with all communities, including Deaf, disabled and under-represented audiences. 


From full accessibility audits and professional British Sign Language (BSL) translation services to video accessibility, captioning, and support in meeting WCAG 2.2 standards, we help you build digital spaces that are welcoming, compliant, and genuinely inclusive. Together, we’ll make sure your message reaches every person it’s meant for — without barriers. 

Need An Accessibility Audit?

Ready to take your online presence to the next level? Contact us today to schedule a free consultation and learn more about our web design services.

Contact Us

Why Accessible Communication Matters

A red candy with a worried face surrounded by blue candies.

With Barriers

When your communication excludes disabled people, you risk:

  • alienating part of your audience
  • missing vital community engagement
  • creating digital barriers
  • failing to meet your legal duties


Accessible content isn’t optional — it is essential.

Without Barriers

When your content is accessible and inclusive, you:

  • reach more people
  • strengthen trust and credibility
  • demonstrate genuine commitment to equality
  • reduce risk of legal challenges
  • create a better experience for every user
  • build a brand that reflects your values

What We Offer

Professional British Sign Language (BSL) Translation

Professional British Sign Language (BSL) Translation

Professional British Sign Language (BSL) Translation

Make your message accessible to your Deaf audience with high-quality BSL translations including:


  • BSL translation for website content
  • BSL translation for organisational videos
  • BSL interpreted announcements, campaigns, and events 
  • BSL accessibility consultancy
     

Authentic, accurate, and culturally competent.

Video Accessibility & Captioning Support

Professional British Sign Language (BSL) Translation

Professional British Sign Language (BSL) Translation

Ensure your videos can be understood by everyone and includes:


  • Captioning (closed or embedded)
  • Transcripts & alternative formats
  • Accessible video structure
  • Plain English scripting
  • BSL translation (optional)
  • Audio description guidance

Inclusive Content Support

WCAG 2.2 Implementation Support

WCAG 2.2 Implementation Support

We help you create content that speaks to a wider range of people. Our Support includes:


  • Inclusive language reviews
  • Cultural sensitivity assessments
  • Plain English rewriting
  • Accessible formatting
  • Image description writing
  • Representation auditing of imagery and messaging

WCAG 2.2 Implementation Support

WCAG 2.2 Implementation Support

WCAG 2.2 Implementation Support

Step-by-step guidance to move your website towards meeting compliance standards. We support your organisation to:


  • Understand WCAG 2.2 requirements
  • Prioritise areas needing urgent attention
  • Plan accessibility improvements
  • Work with your web or design team
  • Embed accessible practices into ongoing content creation
  • Demonstrate your commitment to digital inclusion

Accessibility Audits

Why Accessibility Matters

Working towards WCAG 2.2 standards is now one of the clearest benchmarks for demonstrating responsible, ethical, and inclusive digital practice. We help you understand and meet these standards in a way that feels achievable — not overwhelming. reflects your brand identity.


Our services are designed to support organisations who want to communicate clearly and responsibly with diverse and under-represented communities. 

What's Included

A detailed review of how accessible your current digital communication is (website and social media) and where improvements can be made. 

 

  • WCAG 2.2 assessment
  • Website accessibility review
  • Screen-reader and keyboard navigation checks
  • Colour contrast analysis
  • Image alt text assessment
  • PDF/document accessibility review
  • Social media accessibility guidance (captions, formatting, posting practices)
  • Prioritised action plan with recommended fixes
     

Perfect for: CICs, charities, public-serving organisations, educators, small businesses.

Book an audit

Who This Is For

Benefits of Working With Us

Benefits of Working With Us

 Our Accessible & Inclusive Communications support is designed for:

✔ CICs, charities & social enterprises
✔ Deaf-led & disability-led businesses
✔ Organisations with safeguarding responsibilities
✔ Community groups & local services
✔ Education & training providers
✔ Public-serving organisations
✔ Small businesses wanting to “do things right”


Your organisation doesn’t need to be big — just committed to access for all.

Benefits of Working With Us

Benefits of Working With Us

Benefits of Working With Us

 ✔ Clear guidance without jargon

We simplify accessibility and make it manageable.

✔ Specialist insight grounded in lived experience

As founder of the Deaf Business Academy and an inclusion advocate, I bring personal and professional understanding.

✔ Tailored to your capacity

No unrealistic demands — just practical improvements.

✔ Helps your organisation meet legal responsibilities

Equality Act 2010 compliance, online safety, and accessibility duty.

✔ Builds trust with your community

Inclusive communication strengthens reputation and relationships.

Frequently Asked Questions

Please reach us at dionne@diverse-digital.co.uk if you cannot find an answer to your question.

Yes. Accessibility shouldn’t be reserved for large companies — we tailor support to your size and capacity. 


Not at all. We guide you through everything in clear, simple steps. 


 Yes — accessible communication workshops are available online or in person. 


Yes — we work with experienced Deaf professionals and qualified interpreters. 


Absolutely! We can support your web team directly or handle updates for you. 


All public sector bodies must, and private organisations should. It is considered best practice for all UK organisations. 


Ready to Make Your Digital Space Inclusive for Everyone?

Book an Accessibility Consultation

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